1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Username
• Payment information (when applicable for paid plans)
• Other information you voluntarily provide

1.2 Automatically Collected Information

• IP address
• Device information (browser type, operating system, etc.)
• Usage data (pages viewed, time spent on the site, interactions with features)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

• Session cookies (to keep you logged in)
• Analytics cookies (to gather usage data)

You can block cookies in your browser settings, but this may limit some functionalities.

Some cookies may be set by third-party services like analytics and performance monitoring tools. These help us understand usage patterns and improve the platform.

You may opt out of certain third-party tracking by adjusting your browser settings or using tools such as Google Analytics Opt-Out.

2. How We Use Your Information

• Account creation and management
• Service delivery and personalization
• Customer support
• Payment processing
• Analytics and improvement

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers: e.g., hosting, payment processors
• Legal compliance: if required by law
• Business transfers: in case of a merger, acquisition, or sale

4. Data Retention

We retain your information as long as your account is active or as needed for legal, contractual, and operational purposes.

5. Security of Your Information

We use reasonable security measures to protect your data but cannot guarantee complete security.

6. Your Rights

• Access: Request your data
• Correction: Update inaccurate info
• Deletion: Request account removal
• Opt-Out: Opt out of data collection or marketing

To exercise your rights, contact support@dugoutmaster.com.

7. Children's Privacy

This service is not for children under 13. If such data is collected, we will delete it. Contact us if you believe we’ve collected it in error.

8. Third-Party Services

We are not responsible for the privacy practices of third-party sites linked from our service. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this policy. Material changes will be announced, and the effective date will be updated.

10. Contact Us

Dugout Master
Email: support@dugoutmaster.com
Phone: +1 (480) 522-5807

11. Analytics and Monitoring Tools

We use third-party services to help us monitor, analyze, and improve the performance and usability of Dugout Master. These tools may collect certain technical data from your device, including browser information, session duration, interactions, and crash reports.

• Google Analytics: Tracks user interactions, page views, and session data to help us understand how the platform is used.
• Sentry: Captures and logs application errors and performance issues to improve app stability.
• FullStory: Provides session replays and interaction analysis to help us improve user experience.

These tools may use cookies and other tracking technologies. Data collected by these services is governed by their respective privacy policies.